Yes. Everything in the Free Store is free.

No. We don't ask for proof of income or documentation. It is up to you to decide whether 611 is a resource you need.

Yes. All Free Store shopping is by appointment.

Appointments help us create a calm shopping experience, prevent overcrowding, and ensure every household has time and space to shop.

Each shopping appointment includes:

• Free Store shopping- everyone gets a 611 bag to shop with, one large item that doesn’t fit in the bag, one piece of jewelry, one purse/bag, two pairs of shoes

• Each family gets one electronic

• Up to four available household essentials per family

• Every family gets food choices- Protein, Vegetables, Fruit, a starch, and pantry staples

Selections vary based on current donations and availability.

Households may shop once every 30 days. Volunteers receive additional access to shopping opportunities.

Free store shopping and volunteer appointments are limited, and every missed appointment means another household loses the opportunity to shop.

If you do not show up or cancel with less than 24 hours' notice, your current and future appointments will be canceled. You will lose access to both shopping and volunteering for the rest of the current month and the following month.

Because 611 is volunteer-powered. Our monthly schedule changes to create shopping, volunteer, event, and donation opportunities that work for people with different availability. Posting a new calendar each month helps us offer a variety of daytime, evening, and weekend opportunities whenever possible.

Item descriptionWe accept clean, new and like-new clothing, household goods, pantry staples, toiletries, books, toys, games, art supplies, and other everyday essentials.

Please visit our Current Needs page before donating to see what we're most in need of.

No. We are unable to accept furniture or oversized items.

Donations are accepted only during scheduled drop-off hours.

Our hours change every month to create shopping, volunteer, and donation opportunities that work for people with different schedules and availability.

No.

For everyone's safety, please do not leave donations outside our doors. Unattended donations create a safety hazard, may block entrances, and can be damaged by weather before volunteers are able to bring them inside.

No. We'll show you everything you need to know.

Most volunteer opportunities are open to adults.

Minors are welcome to volunteer during designated youth volunteer opportunities.

Yes.

Shopping and Sorting Volunteers enjoy a Free Store shopping experience after their shift and may request available household essentials.

Food is reserved for scheduled Free Store shopping appointments.

Yes. 611 Collective is a registered 501(c)(3) nonprofit organization. Contributions are tax-deductible to the extent allowed by law.

Financial gifts help strengthen 611 Collective so the Free Store can continue serving families today while building a strong foundation for the future.

We're happy to help.

If you can't find what you're looking for, please contact us and we'll get back to you as soon as we can. 611FreeStore@gmail.com